Verein-WiiR Support: Quick and Reliable Assistance for Your Concerns
Need assistance? Our competent support team is here to help answer your questions and assist you in resolving issues. Whether you have general inquiries about our products and services, require technical support, or wish to submit a complaint – we will find the right solutions for your concerns.
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We are very pleased that you are interested in our services! To assist you quickly and efficiently, please select the appropriate topic from the contact forms below. Your feedback and inquiries are extremely important to us, and we are ready to help you in the best possible way. Fast and reliable assistance for your concerns is our top priority.
Verein-WiiR
Weidmanngasse 27/10
A-1170 Wien
E-Mail: office@rwiir.at
Tel.: +43 (0) 676 62 66 792
Our technical support team is happy to assist you with any technical issues related to using our website, including login issues, technical problems, booking difficulties, and missing order information.
Are you not satisfied with our offer or do you have suggestions for improvement? Was your holiday camp, youth or language trip not as expected, or were there any inconveniences? Share your opinion with us so that we can continuously improve our service.
If you wish to report crimes related to sexual abuse, sexual exploitation, child pornography, or contact with minors for sexual purposes, we recommend providing your first and last name in case legal actions need to be taken. However, this information is not required if the matter concerns criminal offenses in accordance with Articles 3 to 7 of Directive 2011/93/EU.
As part of our obligations, we provide an internal complaint management system. Your data will be used exclusively to process your request and will not be shared with third parties.
This system is used for decisions such as blocking or deactivating a user or merchant account, rejecting offers, decisions on reporting illegal content, and removing reviews.