Withdraw from contract
You can use this form to submit a withdrawal, cancellation or termination request regarding a booking, order or service from Verein WiiR.
Please complete the form as fully as possible so that your request can be clearly assigned.
Important: Submitting this form initially only confirms receipt of your request. It does not automatically mean that a withdrawal, cancellation or termination is legally valid or that a refund will be made immediately.
Verein WiiR reviews your request based on the specific booking, order or service, the applicable legal provisions, possible exclusions and the agreed participation, withdrawal or cancellation terms.
Courses, workshops, holiday programmes, holiday camps and events
Verein WiiR offers courses, workshops, holiday programmes, holiday camps, summer camps, projects and events for children, teenagers, families, kindergartens, schools and other participant groups.
For services related to leisure activities, there is generally no statutory 14 day right of withdrawal if the contract provides for a specific date or period for performance.
This applies in particular to courses, workshops, holiday programmes, holiday camps, summer camps, projects, school offers, kindergarten offers and similar events with a fixed date or fixed period.
In this case, your request may be reviewed as a withdrawal, cancellation or goodwill request according to the agreed participation, withdrawal or cancellation terms.
Goods, digital content or other services
If your request concerns goods, digital content or other services, we will review whether a statutory right of withdrawal exists, whether the deadline has been met and whether any statutory exclusions apply.
Online declaration
If you wish to withdraw from a contract, declare a withdrawal or submit a cancellation request, you can send your declaration using the form below.
After submitting the form, you will receive a confirmation of receipt by email without undue delay. This confirmation contains the content of your declaration as well as the date and time of receipt.
Alternative declaration
Alternatively, you may also send your declaration by email or in writing to:
Verein WiiR
ZVR 091297963
Weidmanngasse 27/10
A-1170 Vienna
Austria
Email: office@wiir.at
Notice
For a withdrawal or cancellation, a clear declaration is generally sufficient, stating that you wish to withdraw from or cancel the contract. No reason is required. Additional information about the specific booking, order or service may be required to review the request.
Submit withdrawal, cancellation or termination request online
Use the form below to submit your request online.