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Payment & Shipping

The shipping costs will be clearly communicated to you in the shopping cart system and on the order page. All delivered goods remain the property of the Wiir association until full payment has been made. There are no shipping costs for digital content (e-books, tickets, software, etc.).

Payment Methods:
The prices listed in the respective offers represent final prices. They include all price components including any applicable taxes such as VAT.

Payment via PayPal
You can pay safely and easily with us via PayPal. At the end of the ordering process, we will forward you directly to PayPal.

If you are already a PayPal customer, simply log in with your user data and confirm the payment. If you are not yet a PayPal customer, you have the option of registering as a guest or opening a PayPal account and then confirming the payment. As soon as we have received the payment with us, which is usually completed within a few minutes, we will send your delivery on the way. If you cancel the tour, the amount – minus any processing fee or cancellation costs according to the terms and conditions – will be credited back to your PayPal account.

Payment by bank transfer
If you choose the payment method bank transfer, you will receive an email confirmation after sending your order. In this email we will give you our bank details. When making the transfer, please make sure to state your order number in the purpose.

This is the only way for us to assign your payment. As soon as we have received your payment, you will receive an email from us with the payment confirmation and invoice. Please print out the payment confirmation or invoice and hand it over to our staff on the first day of the event.

Please note that depending on the bank, it may take between 2-4 working days for your payment to arrive. For payments from Germany and other EU countries, the duration is extended to up to 5 working days. International transfers can sometimes take longer.